Privacy Policy
General Provisions
This Privacy Policy outlines how personal data is collected, processed, and stored when users interact with our website. By accessing or using this website, users agree to the practices described in this document. This policy is developed in accordance with the requirements of international data protection laws, including the General Data Protection Regulation (GDPR).
What Information We Collect
We may collect the following categories of information:
- Personal identification data such as name, email address, phone number
- Technical information including IP address, browser type, operating system, and device information
- Behavioral information such as pages visited, time spent on the site, and interaction logs
- Voluntary data provided through forms, surveys, or feedback tools
- To operate and maintain the website
- To improve user experience and optimize content
- To analyze website usage and trends
- To respond to inquiries submitted through feedback forms
- To provide updates related to our offerings
How We Use Information
The collected data is used solely for the following purposes:
We do not use collected data for profiling, tracking across other websites, or automated decision-making.
Data Protection and Retention Period
We implement appropriate technical and organizational measures to protect user data against unauthorized access, alteration, or loss. Access to data is limited to authorized personnel only. Personal data is retained only as long as necessary for the purposes stated above or as required by applicable law. Once the retention period expires, data is securely deleted or anonymized.
Third-Party Data Sharing
We do not share user personal data with third parties unless required to do so by law or with the user’s explicit consent. If a third-party service provider is engaged to support the website's functionality, such providers are contractually obligated to adhere to strict data confidentiality and security standards.
Use of Cookies
We may use cookies and similar tracking technologies to collect information about website usage. Cookies help enhance functionality and enable smoother navigation. The types and purposes of cookies used are detailed in our Cookie Policy. Users can control cookie preferences at any time through their browser settings.
User Rights
Under applicable data protection laws, users have the right to access their data, request rectification or deletion, object to data processing, and request data portability. Requests can be submitted via the contact form on the website. All requests will be processed within the timeframe required by law.
Policy Changes
This Privacy Policy may be updated periodically to reflect changes in legal requirements or our data handling practices. Updated versions will be published on this page and effective immediately upon posting.
User Consent
By continuing to use this website, users confirm their acceptance of this Privacy Policy. If a user does not agree with the terms outlined herein, they should refrain from using the website.
🏢 Top Up UAE
📍 Al Thuraya Tower 1, Office 708, Dubai Media City, Dubai, UAE
📞 +971 4 015 0107